If you or someone you know is experiencing domestic or family violence, it’s important to know that support is available. Whether you’re reaching out for yourself, a friend, a colleague, or a family member, this guide outlines services that can help—many of which are available even if you’re facing financial hardship.
Seeking Help
Taking the first step can be daunting—especially when fear of a perpetrator’s reaction is involved. But you are not alone. The organisations listed below are experienced in supporting people affected by domestic and family violence. They can provide discreet, compassionate, and practical assistance. Many of these services are free or low-cost.
What is Domestic and Family Violence?
Domestic and family violence includes a range of abusive behaviours. These can be:
- Physical
- Sexual
- Emotional or psychological
- Financial
- Coercive or controlling behaviours
It may occur gradually, making it difficult for victims to recognise that they are in an abusive situation. In Australia:
- 1 in 6 women has experienced physical or sexual violence from a current or former cohabiting partner.
- 25% of women have experienced emotional abuse by a partner.
- 1 in 16 men has experienced physical or sexual violence from a partner.
You are not alone, and support is available to help you move forward safely.
Support Services
Below is a list of emotional, financial, and legal support services available across Australia.
EMOTIONAL SUPPORT
1800RESPECT — Call 1800 737 732
https://1800respect.org.au
This national service should be your first point of contact. It offers free, 24/7 confidential phone and online counselling for people affected by domestic or sexual violence.
Services include:
- Safety planning
- Information for friends and family
- Legal guidance
- Technology safety advice
- Escape bag checklists
- Referrals to local services (e.g. pro bono lawyers, shelters, crisis support)
The site also features a discreet EXIT button for safety.
Lifeline — Call 13 11 14
https://www.lifeline.org.au
Lifeline provides 24/7 support to anyone in crisis. They offer helpful resources including a Domestic Violence Toolkit and advice on safely leaving an abusive relationship.
Kids Helpline — Call 1800 55 1800
https://kidshelpline.com.au
A free and confidential counselling service for young people aged 5–25.
Relationships Australia — Call 1300 364 277
https://relationships.org.au
Offers counselling and support for individuals, couples, and families—including both victims and perpetrators of violence.
FINANCIAL SUPPORT
Crisis Payment – Domestic and Family Violence
Services Australia
The Australian Government provides crisis payments for those escaping family violence. Other support options include:
- No-interest loans
- Emergency relief grants
- Uniting Care support payments
More financial support options
NSW – Staying Home, Leaving Violence Program
https://www.facs.nsw.gov.au
This program supports women and children to stay safely in their home while removing the perpetrator, helping to prevent homelessness.
LEGAL SUPPORT
Legal Aid NSW – Domestic Violence Unit
https://www.legalaid.nsw.gov.au
Call 1300 888 529
Legal Aid may be able to provide legal assistance depending on your financial situation. Their Domestic Violence Unit specialises in helping those at risk.
If you’re not eligible, consider the following:
Victoria – Federation of Community Legal Centres
https://www.fclc.org.au/familyviolence
Connects you with community legal centres throughout Victoria offering free legal advice and support.
NSW – Women’s Legal Service NSW
https://www.wlsnsw.org.au
Offers a confidential legal helpline for women, covering family law, parenting, domestic violence, and sexual assault.
Australia-Wide – Community Legal Centres Australia
https://clcs.org.au
Supports over 170 local centres that offer general and specialised legal help, including domestic and family violence matters.
Pro Bono Referral Schemes
If you’ve been rejected for Legal Aid and community legal assistance, some firms and organisations offer free legal help as a last resort. Find more information here.
Respect Legal — Call 1300 697 377
We offer a free 15-minute consultation, regardless of your financial situation. Even a short chat with a lawyer can provide clarity and direction. Book via phone or on our website.
GETTING OUT SAFELY
If you’re in immediate danger or planning to leave, the following services can help with safety plans, shelter, and crisis support.
Australia-Wide – Salvation Army
https://www.salvationarmy.org.au/need-help/family-and-domestic-violence/
Provides refuge, accommodation, and parenting support to women and children escaping violence.
Victoria – Safe Steps — Call 1800 015 188
24/7 support line for anyone experiencing family violence in Victoria.
Victoria – The Orange Door — Call 1800 319 355
https://orangedoor.vic.gov.au
Free service for adults and children experiencing violence or needing family support.
Helpful resources include:
- Clear your browser history
- Creating a safety plan
- 24/7 crisis line suppor
Still have questions? Contact the team at Respect Legal to find out more
About Respect Legal
We’re here to disrupt traditional ways of practicing family law. Respect Legal is here to disrupt traditional ways of practicing family law through our respectful approach to dispute resolution. We focus on outcomes that strengthen families rather than tear them apart.
Our team of highly skilled lawyers are leaders in their field who provide expert advice and guidance through complex legal processes so you can achieve an outcome that works best for you and your family.
